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The most disgusting and rudest customer service ever at any chanel boutique even outside of Australia!! Very poor communication with customers and extremely rude sales staff who look down on customers very inexcusable... dont expect any favors even if you spend money here frequently!!
I have call them to ask about the Chanel mini, I don't have time to go and see the colour in the store so I sent them an email, Ada was the staff that I spoke with, very good service she reply my email with all details that I need.
Thanks Chanel !
Hi could you please help me by giving me the email address as I have tried looking online & cannot find it! Thank you :)
They lack customer service and are very rude at times. I have been a valued customer and made many purchases, when things are faulty, they make you feel as if the customer has the problem rather than the product. Its such a shame, because if Chanel on Collins had much better customer service, Id be there shopping more regularly.
Its all about CUSTOMER SERVICE and delivering a premium service, Chanel on Collins seriously provides poor customer service. Consider going to Chanel in Brisbane,Sydney, Paris and Malaysia- Much better service,