We are specialists when it comes to carpet cleaning, but we don't stop at carpets! We offer a complete solution for your home or business from rugs, upholstery, mattress cleaning and sanitising, professional window cleaning, duct cleaning, tile and grout cleaning and so much more.
AVOID LIKE THE 2019 FLU SEASON!!!!!!!!!!
I was intimated and bullied into paying much more than initially quoted. When I told them I didn’t want to proceed the man told me “I’m not leaving you cant cancel the job, you have booked this time slot". I felt like I had no choice and was forced to pay more to make these guys leave my house.
I filled a formal complaint with the company and they offered a refund of the difference but they never paid us back. Apparently they “Forgot”.... for 8 weeks. This speaks volumes about the type of moral compass this company has.
I would never recommend this company to any females as they see an opportunity and exploit extra money! If I could give zero stars I would.
ADD 30% ON TOP OF WHATEVER HEAD OFFICE QUOTES! I don't have a problem with the quality of the clean, but don't acquire business using quotes that are so far from the price asked on the day. I would definitely advise against using this company. There are far fairer organisations and Cheap as Chips is definitely not one of them!
Cleaner arrived two hours late with no apology and would not accept the advertised $56 carpet steam clean deal I'd booked through their call centre (even though I only had two small bedrooms). Cleaner told many lies to try and justify overcharging. Dishonest, unprofessional and poor standard of cleaning. Do yourself a favour and AVOID this company!
The booking was made for 8am but on their system it was 9:15 - I was told I got it wrong!!! When you are leaving a house you book things with times, they were wrong.
I was quoted $300 so it cost nearly $550 - you can’t argue when they are there, I had to hand the keys back a couple of hours later and had to have the carpets cleaned right then.
The carpets are clean but the skirts have been left filthy...won’t be using these guys again.
Ripped off and have to re clean the areas they left filthy. When I challenged them I was told I should have called on the day, not a couple of days later!!! Rude and uncooperative staff in the call centre. Go to an independent cleaner, these guys aren’t cheap they are a rip off
If I could give less than 1 star, I would. Do not recommend using this company for end of lease cleaning or carpet cleaning. Advise one price over the phone, staff turn up and they double it while implying they're 'discounting their usual rate for you' and after all that they don't even do a completely satisfactory job. I have personally lodged complaints with the ACCC and CAV because of their lack of response to requests for a partial refund.