We are specialists when it comes to carpet cleaning, but we don't stop at carpets! We offer a complete solution for your home or business from rugs, upholstery, mattress cleaning and sanitising, professional window cleaning, duct cleaning, tile and grout cleaning and so much more.
If I could give less than 1 star, I would. Do not recommend using this company for end of lease cleaning or carpet cleaning. Advise one price over the phone, staff turn up and they double it while implying they're 'discounting their usual rate for you' and after all that they don't even do a completely satisfactory job. I have personally lodged complaints with the ACCC and CAV because of their lack of response to requests for a partial refund.
Terrible company. Definitely don't choose this company on the premise of a cheap clean - they will rip you off. Firstly they arrived late and were not at all apologetic. While they were cleaning the carpets in our rooms, we asked if they could also clean four small rugs at the same time. It was only after they had finished the "clean" that they informed my wife and I that each small rug cost more than an entire room! How ridiculous! I argued but ended up giving cash for the payment. The cleaner didnt know how to calculate GST so gave me a receipt which was a few dollars short of what was actually paid. When they left we noticed the carpet didn't even look any cleaner and didn't have that deodorised smell that we paid extra for....
Do yourself a favour and choose another company. These guys will rip you off.
Worst service I've ever had from a carpet cleaner. Their carpet cleaning person didn't clean the floors properly and they smelt after the clean, they where fine before. Also when I called to complain they tried to charge me to have the terrible job that was done fixed. As it is was a final carpet clean before an inspection there's nothing we can do. Also they quoted an amount over $100 less than what they charged on the day. Totall rip off utterly terrible NEVER USE THEM!!!!!!!!! O stars
Absolutely appalled with the service from Peter. Rip off with no opportunity to shop elsewhere as he made the quote sound extremely good over the phone. The technician gets here and charges me an extra $60. I wasn't told it was an "APPROXIMATE" price. Had I known I would have asked for someone to come and quote before I booked it in. Had no time to look elsewhere as I was handing the keys back to my real estate the next day. I'd rather pay someone that doesn't try get the job by making it sound good. Disgusting.