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We don't usually go to chemists but when we do, this seems to be our local.The staff are always friendly and professional. If we have had any questions, they have been answered to our satisfaction.There is a large selection of stock including gift lines. The store is always clean and tidy and there is plenty of parking.
After my disappointing customer service experience at the Bald Hills Chemist Warehouse, I decided to try the Lawnton shop. This shop is not as well presented, but admittedly it is a much smaller store. They still stock what I needed to purchase so all good. Happy to report the cashier customer service is better at Lawnton. The cashier at least spoke to me and smiled. This Chemist Warehouse is located in a busy little shopping complex, parking is ample, but busier.read more
I do not recommend purchasing any electrical products from these people. Purchased item did not work returned item 2 days later as it did not turn on at all. Only to be refused refund or exchange and given number to phone manufacture. Poor customer service, manager refused to discuss or attempt to assist. Disgrace on the owner!!! No customer service skills!!!!!!!
Can you explain a few details for me? had the product been opened? any damage to the packaging? Also bare in mind that alot of the electrical products you buy from chemists come with a gaurentee. that gaurentee is with the manufacturer not the chemist. This is because a pharmacy assistant is qualified to give assistant with the use of theread more
@Jordan36Hamp - All I can say is that this is a very rude and condescending response. But as you can't spell Guarantee or Assistance. You may have to look up the meaning of Condescending. See, being spoken down to doesn't sit well does it? Let's do a little example, You buy a new iPhone 5, take it home and it doesn't work, you go back to theread more
After working in retail and dealing with electrical products being sold to the consumer for over 10 years and also being in a management position I am more than confident in how the "retail enviroment" works. Thank you for asking. I was not asking for a unreasonable request given the product sell was $19 and only in possession for 48hrs. The request wasread more