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Honestly have no complaints about this place! I have been coming here for years and don't plan on going anywhere else. My SNS lasts for more than 1 month and on most occasions 2 months. I always revive compliments on my nails and receive nothing busy great service and freindly faces when I walk in. Would highly recommend this place!!
This place is one of the best nail stores I have ever been to. I am also in this industry an am very fussy about were I go i face I have sent all my friends , family, and clients there and all of them have become regular clientele. The service and work produced by this store is amazing and have had no problem since going there I definatly recommend you try Jenny and the team I love there work
Very bad customers service.. i had my nails done two Thursdays ago next day one nail already cracked.. spoke to the guy there who told me to put nail glue on it for time as they couldnt fit me in due to there times and i was off to melbourne for work on the weekend few days later a few more broke and finally got an appointment in for the Thursday Jenny Ngo the owner was very rude told me that i had to pay to get them fixed.. she has a product which is not meet the standards it is meant to require.. she blamed and asked me "who am i going to believe me or you?" Really thats really bad customer service. I recommend go somewhere else as she does not know how to look after the clients. I have also reported them to immigration to make sure they are following our law. She charged me $80 the first time and wanted more money from me. I also had a friend who went here and some problem.
I absolutely agree with the other reviews on here. Management are so rude & the girls are really abrupt & rough. The male owner is particularly rude. I will NOT be returning here EVER again. Have been getting my nails done for 10 years, & for the first time, picked up a fungal nail infection here & they charged me $40 for a small bottle of cream which I later found out could be purchased from a chemist for $9.95!!
Looks clean but is filthy & un-hygenic.
Won't be going back- booked an appointment & waited half an hour. Customer service shoddy & no apology for keeping me waiting. Also in between my appointment I was left hanging for another 10mins while they served other customers. Obviously overbooked the whole day. I also had a bikini wax & it was one of my worst experiences & I've doing it for years- no calming chatter, but just a rip and finish literally!