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Great shop and great customer service, never had an issue with them and been going there for years now, some of the reveiews on here complain about ordering items not in stock but when you use the checkout, there is an option box to tick to cancell the order if the item is not in stock so no problrm there. Best prices in Australia nad you can get itemsread more
I hate the way they treat their staff and customers. I won't shop here. Firstly, you don't know the cost of the freight till they charge you. The freight and handling charges are ridiculously expensive. The sons of the owner are outright rude and revolting to deal with. Very often, the goods you are ordering are not in stock, good luck getting a refund 6read more
These guys have a good website with thousands of items and good prices. Problem is .... many of the items are actually not in stock. If you order on their website you better be an optimist .... "maybe it will be in stock, maybe it will be in stock. Nah, your entire order is on back order. No ETA. Thanks for your cash. Promise, we'll let you know if we everread more
very poor customer service. i went to the buisness to look at new under over shotguns and potentially purchase. i stood at the front counter for about 25min watching clients come through the front door and leave before me. i dont interupt staff members incase they are busy. not one staff member asked if i required assistance in that time.read more
I am not shocked by this, given that there is an entire facebook site dedicated to how much people hate cleaver firearms and their poor cstomer service.
For a business that seems to have a great range of products some of which are also well priced the level of customer service is extremely poor.
This includes slow service in sending of goods, slow reply to emails and being un responsive to customer needs or requests.
If the wrong goods are supplied they then want the customerread more