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Post Offices

Cockatoo Post Office

5 Reviews

22 Mcbride St St

Cockatoo, VIC, 3781

Cockatoo Post Office

Contact details

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(03) 5968 8109
(03) 5968 9812
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REVIEWS (5)

Very good
1
Good
0
Average
0
Poor
0
Very poor
4

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Mick35
OVER a year AGO

I read that the management has changed and it is better?! What a joke, the staff are rude, abrupt and ignore you making you wait while they scream at each other over the counter. I wasn't sure if another customer was serving me or an Australia Post worker. Staff must feel more comfortable wearing tracksuit pants at this office. Maybe it has changed under new management but a more relaxed don't care about people sort of feel.

js231
OVER 2 years AGO

The new manager is delightful and I find they are great. Forget about the previous management and their bad attitude. It has all changed.

JCP666
OVER 3 years AGO

This is the worst business ever! They are so rude and customer service does not even enter in the equation. They take days off whenever they feel like it, for example thurs 24th and 31st dec they were closed, even though it was a normal business days, which was very annoying cos then they didn't open again til the 4th of Jan?! Totally unacceptable given that the whole town has to get their mail from there as there is no rd side delivery.

Tracey1234
OVER 4 years AGO

I totally agree with the other review on here. I was advised of a parcel ready for collection by text message. Went to cockatoo post office to be told by the rude unhelpful staff to ignor that message and wait for card as they did not know where it was. Worst service ever

Cath237
OVER 5 years AGO

Customer service here is appalling! They are always rude and unhelpful. Or if you ever need anything it is always the most inconvenient thing you could asked for. I have worked in customer service for over 15 years and also train people for the industry. The people in this establishment are obviously in the wrong line of work

Tracey1234
OVER 4 years AGO

Could not agree more! Shockingly poor

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