Coffey Ford

Very unsatisfying experience Coffey Ford buying a used car which still leaves me sick in the stomach. Bought my car one month ago. Husband and I weren’t even offered a chair to sit on during initial negotiations even though all the salespeople were sitting. Had to ask to see the car I had came to see. Very poor trade in price for my car. I told them what my trade In car was selling for around the place but they showed me another website with a photo of a similar car with a lesser price. I was able to get $1500 more for my trade in which they acted as if they were doing me a huge favour. Sucked in. That was after we said we were heading elsewhere to look at another car. That car is now selling for $6500 more dollars elsewhere, what I told them the car was worth in the first place. Some markup don’t you think. Even one week old new tyres on my trade in didn’t even sweeten the deal. They weren’t even interested in looking at my trade in. Aggressive marketing for ...read more

These guys won't be winning any customer satisfaction awards anytime soon. Stay away...

Brilliant.

Went in today not even thinking I was sure about buying a car and walked away with a new Wildtrak.

Easy to deal with and helpful.

My problems started when I brought my car, being a female buyer I had no one to take with me so I relied on thier honesty big mistake. I thought I was getting a good deal when they talked me into paying extra for the premium service which was the extended warranty and for signing up with aliance insurance . I hsould have gone with RACV total care cover for a quarter of the cost. The hire car only comes with notice when you book in for a service not if you are stranded or if they have your car for 48 hours. My servicing has not been the greatest there have been issues with the car and have had to take it back. The last time I was stranded after a service because they had not put bolts back in on my calipers. Today I am stranded again and again I cant get a loan car , I ring them and do they care , no, how hard is it for a company to offer that thing called service. It would be great if just once they had someobody at the end of the phone that gave a dam to a female who is in ...read more

Worst Experience.
Simply wanted a price on a Ranger, They were promoting a Ranger sale.
We left after 2 hours and still did not have a price quoted,
I will still buy a Ranger but not from this unprofessional dis organised outfit.