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Vehicle Body Work

Col Crawford Brookvale

14 Reviews
(02) 9941 1600

21 Roger St

Brookvale, NSW, 2100

21 Roger St

Brookvale, NSW, 2100

Col Crawford Brookvale

Come and visit us at our state of the art service centre - we service all makes and models..

Regular Car Servicing doesn't cost you more, but it prevents one problem creating a string of others. Our expert technicians at our Brookvale branch are trained to identify problems long before they reach breakdown stage.
And why wait for the inevitable.

Contact details

REVIEWS (14)

Very good
5
Good
1
Average
0
Poor
1
Very poor
7

Tell people what you think.

Help others by sharing your experience with this business.

newhome100
OVER a year AGO

Took the car in for a trade-in valuation on an i30, was $6,250 lower than the next quote.
Told them that the offer was dismal and they made vague noises about oh well lets see what we can do.
Took them exactly another week to come back and improve by $700 which was laughable.
Go elsewhere, in my experience you will not get a fair deal.

thewalters
OVER 3 years AGO

Praise for David Lish for two reasons: 1. 6 months ago he suggested my wife and I look at Kia, even though he was selling (and presumably getting commission on) Hyundai. We ended up buying a Sportage and a Cerato! 2. he did a wonderful deal for our 18-year-old on a Hyundai Getz on the weekend! Son happy, parents happy! So, go visit David!

Col Crawford
OVER 3 years AGO

Hi 'The Walters', many thanks for your great 5 star review. We are so pleased to hear we could be of assistance for the whole family and with 8 leading brands, we do pride ourselves on having choice and 'something for everyone'. We trust your Son will enjoy his new Hyundai. ~ Cathy Neich

mariam charles
OVER 4 years AGO

I brought my car in for a servie a couple months ago at Brookvale, prior to that I was told that one of my reverse lights were out. I didn't mention this to the staff because I thought it was just an obvious thing that gets checked. Only this weekend I was told that my reverse lights were out again - even if it was changed, which I highly doubt it was, it should last longer!
On top of that I mentioned to the staff before the service that my brakes were squeaking, when I returned to pick it up that day I was told by the lady that there's nothing wrong with it and that I need to apply lots of pressure when I brake instead of breaking lightly. It made me feel like a bit of an idiot to be honest, I didn't go there for impractical advice on how to brake! Not happy with that, customers expect to get what they pay for

Col Crawford
OVER 4 years AGO

Dear Miriam, we are sorry to receive your negative review regarding your recent experience with our Service Department. We try to provide a high level of service to all our customers and be respectful but understand on this ocassion this may have not been the case. If you would like to discuss it further, I can be contacted on 9941 1242. Regards Cathy Neich.

Michelle Farrow
OVER 4 years AGO

Very disappointing customer service,I will not be going there again(Brookvale) even though there is still 2 years extended warranty left for the car. Thankyou

Col Crawford
OVER 4 years AGO

Dear Michelle, we are sorry to receive your 1 star review and that you feel we have let you down. In investigating what transpired with your car on the day you were here, we did our best to accommodate your requests but understand in your opinion it was not enough. Regards Cathy Neich.

Deb Balzan
OVER 4 years AGO

Picked up my new Nissan qashqai today from North Narrabeen
So happy and appreciate the service and support from Ben showing me everything and then some with my new car from the time I started looking to today when I took delivery
This was a huge deal for me buying this car and the guys made it so much more special
Thank you to Levi also
Neighbour's were impressed as well
10 out of 10 and so close to home when i need their advice
Many thanks
Debbie Balzan

Col Crawford
OVER 4 years AGO

Hi Debbie, thank you so much for leaving a 5 star review and for your positive comments about your experience with our North Narrabeen Sales Department on Garden Street. We appreciate you taking the time to leave the review and your favourable comments encourage us in our endeavours to provide the best possible service to our clients. ~ Cathy Neich.

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