Coldflow is an award-winning, proudly Australian owned family business. With more than 45 years of experience in residential and commercial installations and an extensive servicing division, we are able to provide heating and cooling solutions that best suit your needs.
As the owners, Craig & Jason Dodd we care about our customers. We have successfully heated and cooled over 110,000 homes, offices, Churches and Commercial & Industrial buildings. We have set up extensive systems to ensure that we give the highest level of customer care from sales and after sales service. We rely on over 150 staff and tradesmen and manufacturer's products all working together to get a great result for our customers; however we understand that we are in the trade, and as every home is different- and not all jobs will will run to plan to due weather, tradesmen etc. If you have not been happy with customer service and our staff have not given you care that you deserve, we would like to know first before posting any review. Please send us an email Craig Dodd or Jason Dodd and we personally respond and manage our staff to ensure your job is completed to the highest standard possible. Thanks for your support Jason & Craig Dodd
Products: Split-System Air Conditioners, Ducted Refrigerated Heating and Cooling, Ducted Evaporative Cooling, Gas Ducted Heating, Solar Heating & Cooling, Solar Power, Solar Hot Water, Commercial Air ...read more
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We are super happy with the officiency and professionalism with the whole process. We had our 17 year old ducted gas heating replaced with electric heating and cooling. From the on-site visit and quote, followed by questions to the boys installing was quality. Thanks to the great team.
Coldflow installed 2 split systems in 2017. This year they serviced the outdoor condensers and the technician noted that there was no padding between the condensers and the roof. This was the reason they were operating with a very loud noise. I wrote to coldflow and management responded immediately and sent a team to resolve this at no cost. They also replaced worn insulation piping on both units, as well as the lg unit they didn't install, also at no charge.
Thank you for the great customer service Coldflow team!