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Supermarket & Grocery Stores

Coles Supermarkets - Head Office

39 Reviews

800 Toorak Rd

Hawthorn East, VIC, 3123

Coles Supermarkets - Head Office

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(03) 9829 5111
(03) 9829 6787
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OVER a year AGO

My review is concerning the Coles Winter Booklet - what a useless, wasteful handout of resources that is. How about providing customers with better service e.g. a deli where customers can have a small piece of gourmet cheese cut for them. Not everyone needs or can afford a large piece at a cost of nearly $13. I am told they can't cut smaller pieces. How about a butcher on duty, even until 4.30pm, who is happy to cut a small piece of meat to requirements. Not everyone needs or can afford a hugh tray of pre-cut meat. I have changed my supermarket because I can get the products I need rather than what Coles has decided I need.

Denise Tellus
OVER a year AGO

COLES SOUTHLAND, Nepean Hwy, Cheltenham

Hi my name is Denise and I was wanting to contact Coles Head Office in Melbourne. When I asked at Coles Southland they told me I could contact Head Office online. Being not very computer literate, not growing up with the technology like young people today [I am self taught], I headed to the Coles Web pages listed and only found pages listed for Feedback for complaints.
The reason I want to contact Head Office is not to complain but to commend the staff at Southland Coles. I have been shopping at Coles for many years. I ...read more

OVER a year AGO

my order was cancelled 2 times and when i called the excuse was because of the drivers safety concern well i would understand the canelation the first time but why send same driver the second time and have the order cancelled again? i been shoping at coles most my life but now its all over i promise i will take my business elswhere and thanks for the rude idiot that i spoke on the customer help line i will never ever again shop at coles id rather pay extra for my shopping elswhere rather than shop coles im disgusted.

OVER 2 years AGO

Coles made my 2 year old daughter wet herself in fear and my 10 week pregnant wife burst into tears.

On the 7th October 2018, my wife, daughter and I had to get a few items from the Coles in Westfield Airport West after doing some shopping at Aldi. We were at the self service check out and I was taking items from the trolley and scanning them, while my wife was looking for her rewards card and bank card to pay. I handed her the full bag of items and she put it in the trolley on top of the Aldi bags, she paid and we left. ...read more

s gorman
OVER 2 years AGO

So my son and i went through self serve in Woden ACT. We only did this because we knew the checkout operator, and understood she had told a family friend she was a 'professional designer' and had dated him. We found it embarrasing to run into her in this environment. The customer behind us managed to knock our drinks off and four ginger beers smashed all over my 11 year old. I said to him- I will go get more. He had assisted me put through the groceries. However the drinks had thrown a spanner in works as he was wet and had been showered with glass....it was his birthday.

So we go down to the dark carpark and then we are surrounded by three men taking pictures of us/car/ and telling me we had 'stolen' a small lump of ...read more


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