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In my experience, the service was outstanding! As a single parent juggling two young children, the guys did everything they could to help me out. Car was repaired well within the time frame provided. A professional repair job and staff were very friendly to deal with. Even gave one of my relatives a lift home when we realised we'd forgotten to take out the baby seats!
Unimpressed with their service. vehicle was sent there through the recommendation of insurance company. Time quoted for repairs was 1.5-2 weeks with a call confirmation when the car would be delivered to insurance. At the 2 week mark, no call had been made and when I called to chase up, they said they had crashed the car into something (into a log if i remember correctly) en route to the insurance company. Car was finally delivered after 3.5read more
the staff who work there are rude and unhelpful. I won't be going there again
I was very pleased with the service I received at Concord Smash Repairs. It was recommended to me by our regular mechanic. Keith and his team did a great job. I tore the bumper of my car quite badly and also dented the side. I needed it fixed but was also restrained by budget. I was quoted a certain amount and promised the car would be fixed within a week. On pulling off the bumper, they noticed the headlight was also slightly cracked, this was fixed without the quote being increased. The car was fixed in a professional and timely fashion. I was very happy with the result.