CPAP supplies including all major brand of machines, masks and accessories from ResMed, Fisher & Paykel, Philips Respironics, DeVilbiss and more. Shops on the Sunshine Coast as well as Brisbane, Gold Coast, Ipswich and Sydney.
The company prides itself in customer service, expert advice and the best prices on CPAP ...read more
- Direct Deposit
- Money Order
Opening Hours Detail
- Online Service
- Flexible Hours by Appointment
- Appointments Available
- Closed Public Holidays
- Fisher and Paykel
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Worst service i have ever had, i will not recommend these people to anyone the staff are quick to sell you the product and when you ring through to ask questions they dont ring you back(3times i requested a call back) , they take money out of your account without your knowledge and when you ring to ask why , they refer you to the director who , hello doesnt ring you back..... They email you with the price of the machine with this price(clearly states in black and white) andread more
As Director, I feel i need to set the record straight. The one and only time this customer called me, I was in a meeting and it took me an hour to return his call. During which time, he had posted this review. The misunderstanding was rectified and he realizes now that he was not overcharged at all. This is one of our busiest stores and weread more
Don't shop here! I went to this store when the power cord on my cpap started sparking. I told them there was a recall on the machine, and I had been advised to take it to a store for replacement. Cpap direct sold me a new cord (they gave me a discount), so they didn't have to do the paperwork. The machine CAUGHT ON FIRE that night!!!!! They should have checked the recall details, they needed to send the machine back for a replacement!!
Hello, I have since bought and evolved CPAP Direct since you had your horrible experience. My appologies for the experience you had. The staff and culture we have in place is completely patient focused. The only thing that remains is the name. Please feel free to give us a try again and I know you'll be impressed.
I was truly impressed with the service at CPAP Direct Chermside. The staff there was so helpful and accommodating, the amount of support offered was incredible. I couldn't find a cheaper price anywhere for my Resmed S9 Auto machine that anyone could match. I have been using CPAP for the past 11 years and have never received such good service as I did here. 100% recommend to anyone!!!
Hired a machine for a period and during the night, it fell from the night stand despite being strapped down with a belt.This allowed water to enter the machine and when I took it back was abused and told to get out by a management staff.Plenty of other places to hire from with a pleasant attitude.
I appolgize for your experience with the previous owner of the business. CPAP Direct has been under new ownwership and direction since your experience and if we can help you with anything in any way, we would love you to give us a try.