We make it easy for our customers to use our services.
From the friendly service on the phone to the tradesmen turning up on time. We plan every step of the way to perform our work with as little disruption to your workplace or home as possible.
Licence No. 73622
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1st time electrician didn't turn up at all. Next time they arrived an hour late and hardly spoke. Apparently he couldn't replace a light switch and get a two way light to work. 2nd time the tech was 3 hours late. We tried calling and couldn't get though on the 1300 number so emailed to which they responded a couple of hours later saying he was running late. When he arrived no apology offered and so uncommunicative. At this point a tile was cracked in our bathroom and I emailed photos and asked them to rectify to which they advised it was already there and only then decided it might be worth apologising for the lateness.
Overall poor customer service, poor workmanship and poor attitudes!
We were unaware of any issues with your lights as this job was completed successfully several months ago without complaint. With regards to the cracked tile, it was evident that the crack was pre-existing and when we removed the light switch the crack became more obvious. We believe the crack was caused when the tile was cut originally. We are happy to rectify any warranty issues from any work that we perform, but we cannot be held responsible for things that have already deteriorated. If anyone would like to test our phones or staff, we are available on 1300 361 445 and are waiting for your call.