Craft Master Roofing and Guttering Specialists are professionals in the roofing industry with over 30 years experience in all aspects of roof restoration and guttering installation. We are a successfully established family business and are committed to meeting the needs of our customers by providing quality workmanship and products, exceptional customer service and value for money.
We offer an obligation free, honest, maintenance inspection of your roof and give genuine, easy to understand advice. We use the most advanced materials and roofing equipment available today and give guaranteed workmanship on all services we provide.
Our Sydney based business is recognised and accredited by the Housing Industry Association so you can be satisfied that we adhere to strict and predetermined guidelines needed within our industry.
Our team ensures a no fuss experience, making sure that all work is carried out professionally, completed on time, with a fixed price - no hidden add-ons at the end of the job. Our tradesmen are fully licensed and insured and have enjoyed the benefits of working with us for many years.
We also carry Sydney's largest range of recycled roof tiles and roof restoration and guttering supplies for tradesmen and the DIY home owner. We deliver within Sydney for your convenience.
If you value a company offering old fashioned service, specialising in quality and customer satisfaction please contact us, you wont be disappointed.
All our services are guaranteed.
We Specialise in:
We are pleased to service roofs in the Eastern Suburbs, Hills District, Inner West, Northern Beaches,South Sydney, South West and West Sydney, Sutherland Shire and Blue Mountains.
WEEKEND APPOINTMENTS AVAILABLE
WE SPECIALISE IN YOUR ...read more
Avoid at all cost!
We placed an order to have our gutters replaced in April and paid a $488 deposit. A check measure and quote was then carried out (4 days after scheduled) and we were told materials would arrive the next week. Nothing arrived and no contact was made. We then spent the following weeks trying to contact them in regards to when the work will be carried out. After numerous attempts at contact with no response we asked to cancel the order in late June and requested our deposit back, to which they said they cannot refund it as the check measure and quote was carried out, and a parts restocking fee would apply. No invoices for anything have been supplied, and I feel as though we have just been scammed!
Extremely rude and arrogant management staff. One wrong delivery day and four appointments for installation later (with no show), gutters installed by contractor. Within 3 hours of installation, was invoiced without any warranty documentation. The next day a reminder that payment due, the following day, that payment was now overdue. All this while delivery of warranty certification being worked out. Within a few days, notification that invoice being referred to Debt collectors.
Poor customer service. No checking to see if satisfied with work done.
Don't use this company unless you want to be treated like a cheat.
We are sorry to hear that you feel you did not receive satisfactory service on this occassion. We were hoping our communication during your works progress explained our processes clearly.
If there is anything more we can do for you please dont hesitate to contact us.
Always trying to put our most professional foot forward,
Excellent service from the salesmen to the tradesmen they helped me understand the process and procedures in restoring my roof and replacing my gutters,my house now looks amazing I would highly recommended any body who is interested in restoring their roof to give the craftmaster team a call they were very help and professional.Thank you
Excellent service from the salesmen to the trades men prompt,quick and professional the craftmaster team really helped me out in the process and procedures in restoring my roof and replacing my gutters my house looks amazing thanks to craftmaster i highly recommended anyone who needs roof or gutter work to call craftmaster.Thank you for all your help.
It was a pleasure transforming your home with a Craft Master Roof Restoration and Gutters Package. Thank you for your kind Feed back. We always do our best! Kind Regards, The Craft Master Team
Jayden Croft was very happy with the level of professional attitude from salesman right threw to the tradesman. This company has a great team because they really are professionals at what they do. I have no problems recommending this company to anyone, they did an awesome job & the best thing is it was Hassall free. Great Work CraftMaster.
Thank you for taking the time to provide feedback Jayden. We are so pleased to hear you are happy with our work and professionalism. It was our pleasure. Kind Regards The Craftmaster Team