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Extremely poor customer service!!! I have never been treated so poorly in my life. The shop girls, who are just that "shop girls" are extremely condescending. They spoke to me with little to no respect and had a disgusting sense of entitlement. The pharmacist who was working was really not that much better he had as little manners as he did hair. Besides making me feel like a complete idiot, it seems they have no knowledge of products, as the cream I was given has only made my problem worse.
BE CAREFUL WHEN USING CRAVEN'S PHARMACY. Make sure you have your doctor's advice and instructions very clear in your head.
Both the pharmacist and one staff member gave me utterly contrary advice to that given by my specialist. Had I been naive enough to follow their advice, my illness would be most aggravated by now and very difficult to get under control. When the pharmasist loudly and rudely gave me her advice, as did the staff member, I advised her as to what my specialist said and let her know I was fully across the issues at play. She behaved like she was quite angry at me for knowing my stuff and withdrew from me in a huff.
My specialist was very angry when I told him about Craven's. AGAIN BE VERY CAREFUL PEOPLE. THESE UNQUALIFIED PEOPLE CAN DO YOU MEDICAL HARM.
And sadly I agree with the other reviews here- they are arrogant and rude to boot.
Cravens staff are the rudest, most abrasive and dismissive people I have ever come across. Not only did they treat me poorly, they treated another patron who asked for some over the counter medication, with what seemed to be utter disgust. I will never go there again and I would advise anyone to avoid it at all costs. There are other pharmacies in Albert Park.
I've been going to this pharmacy for many years as it's 8pm closing time is convenient and they also sell Karparti which I love however I will be buying that online from now on as the staff are extremely rude. There is an older woman working there and her behaviour as a customer service rep is disgraceful.