The Crown Group has evolved into 3 major departments. Crown Air Conditioning, Crown Solar and Crown Vision Guard.
Crown Air Conditioning includes all aspects of domestic and commercial air conditioning, including customized domestic installations and multi-facet commercial projects.
After 38 years in the industry, Crown Air Conditioning has become a trustworthy supplier and innovator in the heating and cooling industry.
A partnership between Crown Air Conditioning and Daikin, Carrier, Toshiba, Hitachi, Misubishi, Brivis, Teco, Nobo, Fedders, Airtemp and Acson have made Crown Air Conditioning the ideal choice for all domestic, commercial and industrial applications and design.
Crown Solar is an exciting new department catering for the supply and installation of Rinnai solar products including solar panels and solar hot water.
The Rinnai infinity range of continuous flow energy hot water services is now readily available in a builders, domestic and commercial range making it suitable for all applications and projects.
Rinnai Gas Heating includes the energy saver gas space heater, and a fabulous range of new and innovative gas log fires. Alternatively Rinnai produces a new generation of gas flued space heaters and the energy Saver range, which guarantees ultimate performance and the latest in energy saving, superbly designed to cater for the never ending replacement market.
Rinnai's range of products is superbly designed to cater for Australians comport requirements.
Crown Vision Guard is now one of the market leaders in quality retail article surveillance. The Shop Guard gates, loop alarms including accessories tags, labels and C.C.T.Vs can be seen protecting leading retail chains and boutique across Australia and New Zealand. Crown Vision Guard: an insight into loss ...read more
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Had a Dakin split system installed and it worked fine for a year or so but has started making a clicking sound when it’s turned off. Have tried contacting them multiple times but emails etc have been totally ignored. Was happy with installation but won’t be using them again.
Be very careful when dealing with this company. In fact, I would not recommend anyone else to do so to avoid what has happened to us.
Bad experience starting from the sales process being sold a solution that according to their Installer was illegal, advised to install a pump option which was a disaster (twice) and finally cutting through our wall (at our cost), or they would not have proceeded with another of their options of installing a condenser pipe under the house to the garden to enable use of the airconditioner. This is now 4 months later, it doesn't end there, a few weeks later water is gushing from the front of the unit due to a blockage in the pipe all over the furniture. Call them again, it's a blockage due to dust - what a joke! Don't deal with them is all I can say. I wanted to give a zero star rating but did not have that option. It is not worth even a one star.
AVOID this company.
Nice sales guy, Giuseppe, but installation of top-model airconditioner was VERY unprofessional, the installation guy even turned up on the WRONG DAY. Installation was quoted as being "5-10 days" - I had to chase them up after about 10 days to see what was happening, at which point the sales team said they were not sure how long it would take, in reality!
Was also sold on the fact they had an in-house warranty included. Nope. This is just a manufacturer warranty that they will CHARGE A SERVICE FEE ON ANYWAY
I was initially shown the bad reports on Crown air conditioning by a neighbour who added a negative post himself. So I rang the people he suggested who wanted a deposit over the phone without seeing the job. Two others never returned my call.
In desperation I rang Crown who had moved to Tullamarine. A lady booked a time for a site visit. Robert came and advised us on 2 Daikin machines. We signed up the next day. Frank the supervisor appointed the installation and the installers came and finished the job in one day. I was amazed to see them clean up and take the rubbish and boxes away. They even showed us how to use the remotes. Old fashioned service and curtesy gets Crown top marks.
DO NOT USE THIS COMPANY!!!! I received nothing but rude service and dodgy advice from first contact. Managers are outright rude and just after your money. They have no idea what customer service is and there's clearly HUGE issues with the internal communication of the entire company. Glad I stopped all communication with them and my order was cancelled. I'd rather freeze to death than give them my money.