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Attention! I would not recommend this company. Lee Isaac Dalley, who managed this job, was very nice and polite at the beginning but then became totally dishonest and lying at the end of the job. His work was not satisfactory. One of the two fence gates installed got jammed shortly after finishing his job and he never rectified it.
He put a lot of pressure on me to transfer money every day as soon as he finished a day’s work which I did and accidentally I payed the final payment twice. After notifying him about this he refused to pay the overpaid money back saying that it was my fault. This is absolutely dishonest behavior.
The worst I have ever seen in my life. Quality of work is Zero. Never answer calls, Never return calls, Emails? What emails they say. Frameless glass pool fencing does not meet council regulations, You would think they would know what regulations have to be met. Cover plates do not cover holes. They say its stainless steel the best grade ,C**p. Its rubbish quality. They have destroyed the whole fence, rust on stainless steel cover plates only 2 weeks after installed, spigots & square cover plates are CHEAP. Hinges are useless. Gate still slams hard. They said it was Hydraulic hinges. Always promising to return and never show up. seeking legal advice....surprise surprise..im not the only one.
Keep away from this company.
Shocking!! Unfortunately our strata management paid the last installment before the job was completed. 6 months later, I am still chasing them for the money they didn't earn. Fair trading cannot help me, so I have to go higher now.
Poor work, left rubbish, bad work, put fences on wrong boundaries..the list goes on!
Never use this company!!
writing this review to make everyone aware of the company. I am absolutely disgusted with the kind of customer care -- really disappointed. The staff would ask the workers to come to do the fencing. They will come and do a section each time with promise to turn up next day. Then they would not show up for next 2-3 weeks and I am chasing the company who would promise me a date and then not turn up again.
So it took 3 months approx. for them to complete the job.
The completed job was not perfect either as the fence doors started to sag and they had to redo the job again.
so guys if you want to go with them then do it at your own risk and if you can take the frustration and humiliation.
my advise is find someone else.
Well despite the rest, I have used this company and have been nothing but great, their communication was brillant very nice and always open for my questioning, got my 70mtr fence done within a day, two teams arrived and got the job done asap! Would recommend these guys to anyone! And their cheap!