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Great service , great people , both Donna and Russell are extremely helpful in regards to any request you have whether it is a simple part , a major problem with your bike or just a simple tyre replacement , both always have a friendly attitude to all there customers .
Great service, meticulous attention to detail, and they often go well beyond the call of duty. In my 40 plus years of visiting bike service centres, I have never seen a better one. I am so glad I came across this place. Thank you Donna and Russell. You have my business for life :)
Service is rude and unhelpful, at times downright condescending. The rudest service I have ever encountered in any industry. I'd give them half a star except they did at least fix my flat tyre ok.
Just a thought! The customer is not always right. Maybe a bad day. I am from out of town and have used Bikeworx on many occasions and found them nothing but professional, pleasant and a can do attitude. 5 star business in my mind.
you seem the odd one out...... Might be worth a closer look as to the issue??? Had a mate need a flat tyre changed on the way to the snowy ride and they were awesome.