I would have given negative stars if only existed. The rudest person I have ever talked to. I can not believe that someone like this actually runs a business and actually lives off of it!!! An extremely impolite creature who lacks all sorts of manners. No wonder the bad reviews and low scores. This thing shows zero respect for his clients and work. You will get your carpets burnt, that is for sure. I will not tell you my story as it is a waste of time. Just do not call him. If you do you will write your own terrible review very soon.
10/10/16 I cant believe how great our (large) suede couch and carpet looks! We had 4 years worth of children's spills, stains and stickiness on both and now both the carpet and couch look brand new. I don't know who these other reviewers had do their job, but Nick did ours and he was polite, friendly and worked non stop for the 1.5 hours he was here. I will definitely use them again and will recommend them to my family and friends. Very happy with the service and the very reasonable price of $160.00. Highly recommended.
Is this company actually a joke? Minus stars would be the only way to accurately depict what you would be getting yourself in for. Dragging a week old wet towel over the carpet would have done a better job. I thought I was getting a really good deal, do not be fooled. They turned up and used me vacuum to "pre-vacuum" followed by running some type of floor buffer over the carpets, which as you can imagine, just pushed any dirt and dust around. I had no choice but to hand my keys back to the real estate and see what they said, and as I suspected, they called saying I need to get the carpets recleaned. I called the manager of this company to discuss it with him and explain that I wasn't happy, he ended up calling me annoying and saying that I must have done something to p*ss my real estate off but that he would send people out to steam clean the carpets. My agent called saying that no one has been there, I addresses this with the manager and oh how I regretted it. Heread more
After moving to the area i called to book in my lounge to be cleaned. No stains just dirty from the move but nothing major. Firstly no one showed the day i booked, i called and the staff said i wasnt booked for that day. Rather than making a fuss i rebooked. After paying $70 i was disappointed at the job, the staff member seemed inexperienced and not bothered, there was no evaluation of the lounge nothing so i assumed it wouldnt be a problem. After they were finished i regretted handing over the cash. I had cleaned my lounge previously with a hire machine and its come up pristine, there was no effort put into this clean at all it looks no different, i dont understand.
I booked a service to clean my apartment because I had to terminate the lease the next day. The company said they would come on Wednesday between 9 and 11 am. But was still waiting after 12 noon for them to arrive. When I pointed out the management threw a tantrum and whined saying somethings like \"things happens\" and \"Have you ever been late?\" Well, I have been late on occassions. I call in advance to explain. I do not wait for the people that are expecting me to call. I had to call several times and listen to this management and their lame excuses. I would recommend you to look somewhere else if you need a job done in time.
Hi do you know of headoffices number? Or were you able to complain? This was a waste of money for me
Yes terrible and extremely rude replies on the phone.