Deluxe Products specialise in sourcing high quality products of a diverse range including bed furniture, garden furniture, patio seating and infrared sauna. Our team conducts extensive market research to find the best beds, garden swings, patio sets, sauna & home décor products whereas we endeavour to offer unmatched customer ...read more
the worst customer service ever, taken 1 month after reporting a new wine fridge was not working a no resolution. at leat 5 emails and 3 phone calls, i had to arrnge a quote for a call out service to inspect and send them the quote of $99. 7 days later no reply again emails and calls with lame apologies that they are busy??
you have been warned
Terrible. Bought a outdoor lounge and says will be delivered Monday no calls change for Tuesday and driver courier says will be delivered by 6 and nothing, got a call from him and tell will be delivered by 10pm...so change again to be delivered by Wednesday.arriving at 7:30, who him suppose to deliver 5-7pm. When he courier arrive he says cant take myread more
Do your research before buying anything from this company, trust the bulk negative reviews online and do not be fooled by the luxurious looking products. In my experience, you will receive very poor quality and faulty products that flat out do not work. Also keep in mind that this company does NOT honour warranties and will say absolutely anythingread more
i bought 4 sun lunges off this company. THey fell apart within a few months, and the compnay told me we were very rough with them. After many months of arguing and proving that only two people live in this house, no children, they decided to repace with new ones, and was told i would have them in July of this year. REally i am still waitingread more