Direct Coffee Supplies (DCS) has been supplying fresh roasted coffee beans, coffee pods, coffee accessories and have been servicing & repairing coffee machines for the past few years in Perth. We love coffee and we're dedicated to spread our love for coffee throughout local offices and homes across Perth.
Our Perth based coffee machine repair team can fix your broken coffee machines locally, with a fast repair time for a very reasonable price. You can bring your machine in to our workshop six days a week. Just call us to book an appointment and we'll get it fixed.
From start to end, this has been the worst customer service I have ever endured. To cut a long and ugly story short, a basic service to a semi-commercial home coffee machine turned into a complete (and very expensive) nightmare. Never mind the two weeks it took to have the machine serviced (there were mitigating circumstances that I fully understood), the owner failed to contact me with any updates, failed to call me to approve additional work, then lost his temper when I told him that the parts were available far more cheaply elsewhere (I buy them regularly and know prices). But worse than that, when a customer calls to clarify costs and the $300 charge for labour (in addition to $300 for parts that are available from Coffee Parts for exactly half of that), you do not insult them and threaten to dismantle the machine for collection. Oh, hang on, you do if you are Direct Coffee Supplies. In short, there are far less stressful options for having your machineread more