My first time to order and I am extremely disappointed with the online service. I phoned last week to buy a diffuser for my pool pump and was asked to rather order online as this would be quicker. I did this the same day and a week later still no delivery (I am on the central coast and thus very close). I phoned to inquire and was told that the unit has not even been sent and that this will only happen tomorrow. Of course, if I knew this I would have made another plan. Maybe the service in the shop is better, but the online service is very poor.
I ordered a chlorinator on Tuesday, it arrived in Brisbane on Friday morning.
I was quoted between $1000 and $1500 at several pool shops around Brisbane.
The $1500 was from the shop I use frequently. Online the unit cost $795 delivered.
I received all emails and in fact rang them to thank them for their efficiency.
I am one very happy customer who will not buy anywhere else.