At Doors Plus we are committed to providing our customers with a 'no fuss' experience. We have our qualified staff on hand 7 days a week to assist you with choosing the right products for your home.
Doors Plus has been supplying top quality doors to Australian homes for over twenty years. We continue to expand our range to include the current trends and use the latest ...read more
French doors from Doors Plus using Canadian timber. Replacing a window with double French Doors sounds easy but its an exacting job - our job was not easy but the Doors Plus installer worked out on the spot solutions that were awesome, nothing got the better of him. These doors are now a major feature of our home - we are gobsmacked by how cool they look and the price was right. A major bang for our buck. Now we need to get more stuff now to make our other spaces compete.
I can honestly say I would *think twice* about using them again. On the plus side, the staff in the shop were nice, and Dan, who did the installation was lovely as well, our old house presented some challenges for him, but the installation was fine. What has disappointed us was the finish on the door. We opted to pay the extra $150.00 or so, to have the door painted for us, but the finish leaved a lot to be desired. Two large sections were rough - like sandpaper, while the rest of the door was lovely and shiny - you can see where the light hits it the spot that is *matt* looking while the rest of the door is glossy. There was no protective plastic over the led light panels, and one panel was splattered with drops of paint. Both panels also looked like they had *something* splashed on them, some residue, that took a LOT of scrubbing to remove. The back door also had some rough patches on it where the painting wasn't even, all up around $300 extra to have these doorsread more
Hi Diane Thanks for your honest feedback. We understand that sometimes things can go wrong with an order and we do attempt to recitfyt he issues. If possible please email firstname.lastname@example.org with your order number, details and photo of the issues. A customer service representative will assist on reaching a resolutuion. Regards Gus
Don't be warned off by our experience, it may have been a once off ?? We were looking for bifolds at an affordable price, and to be delivered and installed pre-Christmas. We were going to go with Bradnams who could've beaten the price but told us no install possible before Jan, but went with the pre-Christmas install date with Doorsplus instead... After putting the first down payment in October, we were assured delivery and installation would be completed before the fat man came down the chimney. After a lot of hullaballoo, turns out the factory in Minchinbury was so overloaded with jobs so ours was one of the lucky ones to get sent to our nation's new owners in China. They couldn't confirm at any point of the process when the unit would be ready. I found this really hard to believe, given you can order and track any number of small items from Bangkok to Bangalore online, but god forbid you know when an $8k unit is coming. It was a matter of "any dayread more
Hello Sunny, Thanks for the review. We appreciate that things can go wrong at times so we never run away from a problem. We offered suitable compensation for the delays that stemmed from a manufacturing fault and you have accepted the funds as a gesture of goodwill. Thankyou for your business and we hope you enjoy the new doors. Regards Gus
Affordable (up to half the price of quotes I received from others), quick and punctual (rapid response from Brett, and both him and Michael the installer show up when they tell you to), excellent finishing (it just looks good). Thanks guys, indeed no fuss!
Thanks for the review. No Fuss!