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Will only use Douglas service from now on. Paul was wonderful; honest upfront, reliable and knows exactly what he is doing! I made 5 phone calls previous to calling Douglas Service who were the cheapest and in my opinion the most qualified. He was able to come out the next day, had the part and completed the job on the spot and gave me some great tips too. Definitely recommend Douglas Service for all washing machine repairs.
Thanks for your kind feedback
Excellent! Douglas service was the cheapest I found in my area for service calls and labour and he was able to visit on the same day I called! Bonus. Other companies I phoned had a wait time of 3-4 days. An honest, reliable service. Would definitely recommend.
Thanks Christine for your nice feedback
Great service, fast and reliable, the mechanic came out on time the same day we called, fixed the machine on the spot for a great price very happy to get the washing finished, I highly recommend this company
Thank you Di for your positive feedback
Very disappointed in this company. After arranging a service call where I was informed on the phone that the service call out would be $65 and the part required would be $85, contrary to the service staff, I was not told that there was a flat fee for labour up to an hour of $85!! The service staff was here for a total of no more than 15 mins!! I expressed my disappointment at the labour cost but all staff did was try and justify by saying other people are more expensive. Suffice to say, I won't be going with them again nor recommending them!!
This is not true,we went out there at a specific time to quote the machine and the customer was not happy with our quote and was telling us the price we should charge,which would not even cover our cost.We left and did not charge for our service,we were the ones out of pocket. Douglas Service has been servicing washing machine for over 40 years and never had a complaint, we provide fast and honest service at a competive price.
We would like to thank TrueLocal for this opportunity to respond to this negativity