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Appliances & Repair

Douglas Service

5 Reviews
(03) 9527 3540

128 Kooyong Rd

Caulfield North, VIC, 3161

128 Kooyong Rd

Caulfield North, VIC, 3161

Douglas Service

Contact details

Email this business
(03) 9527 3540 0418 386 910
22849650634

REVIEWS (5)

Very good
4
Good
0
Average
0
Poor
0
Very poor
1

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mooki24
OVER 2 years AGO

Great service, punctual and honest. Big thanks to Paul for helping me with my dryer and not charging me for a few extra parts ;) He also tuned my guitar before he left! Absolute legend, would definitely use again!!

DD Dan Dan
OVER 5 years AGO

Will only use Douglas service from now on. Paul was wonderful; honest upfront, reliable and knows exactly what he is doing! I made 5 phone calls previous to calling Douglas Service who were the cheapest and in my opinion the most qualified. He was able to come out the next day, had the part and completed the job on the spot and gave me some great tips too. Definitely recommend Douglas Service for all washing machine repairs.

Junk Skunk
OVER 5 years AGO

Thanks for your kind feedback

ChristineMJ
OVER 6 years AGO

Excellent! Douglas service was the cheapest I found in my area for service calls and labour and he was able to visit on the same day I called! Bonus. Other companies I phoned had a wait time of 3-4 days. An honest, reliable service. Would definitely recommend.

paulwool
OVER 6 years AGO

Thanks Christine for your nice feedback

diwalt
OVER 6 years AGO

Great service, fast and reliable, the mechanic came out on time the same day we called, fixed the machine on the spot for a great price very happy to get the washing finished, I highly recommend this company

paulwool
OVER 6 years AGO

Thank you Di for your positive feedback

RLTH
OVER 6 years AGO

Very disappointed in this company. After arranging a service call where I was informed on the phone that the service call out would be $65 and the part required would be $85, contrary to the service staff, I was not told that there was a flat fee for labour up to an hour of $85!! The service staff was here for a total of no more than 15 mins!! I expressed my disappointment at the labour cost but all staff did was try and justify by saying other people are more expensive. Suffice to say, I won't be going with them again nor recommending them!!

paulwool
OVER 6 years AGO

This is not true,we went out there at a specific time to quote the machine and the customer was not happy with our quote and was telling us the price we should charge,which would not even cover our cost.We left and did not charge for our service,we were the ones out of pocket. Douglas Service has been servicing washing machine for over 40 years and never had a complaint, we provide fast and honest service at a competive price.

We would like to thank TrueLocal for this opportunity to respond to this negativity

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