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Mobile Phones Retailers

Dr Boom

5 Reviews

Westfield Sydney, Level 2, Store 2017C, 188 Pitt St

Sydney, NSW, 2000

Dr Boom

Contact details

(02) 9231 5377
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REVIEWS (5)

Very good
1
Good
0
Average
0
Poor
0
Very poor
4

Tell people what you think.

Help others by sharing your experience with this business.

Rick Dagless
OVER 3 years AGO

My practically brand new Nexus 6P had a cracked screen, which I had them ' repair' .within 2 weeks the screen lifted off, the battery almost died within 3 hrs standby on full charge, the phone got caught in reboot loops , you name it. They challenged that ANY of it was due to them...phone is now useless. I'd also purchased from them earlier , a power pack, and a separate type C USB... Both stopped working within 2 months...I cannot believe this company is still in business. I'd rather give zero stars if this site would allow it.

JudithL
OVER 3 years AGO

One of the phone cases I bought split after the first week of use. The receipt states they will provide a 12 month warranty but the store manager directed me to a different set of legal rules on a wordy document they have taped onto their counter. They point blank refused to offer a replacement.

Be very wary of purchasing from this store.

wilfrid
Review to win entry OVER 3 years AGO

Phone case bought at the store only lasted 2 months for no apparently reason or impact.
Store manager refused warranty replacement on obvious manufacturer fault phone case even though the receiptly clearly reads "12 months warranty on all phone cases and accessories"
Steer well away from the store. They are only interested in getting your money and not honour any warranty from the products they sell.

simono
OVER 4 years AGO

Shocking customer service. Returned after they did a faulty repair on my iPhone and then refused to fix it unless I paid a second time? Do not go here they are dodgy.

samz2212
OVER 5 years AGO

Excellent service, great repairers all at excellent prices

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