Drain Doctor Plumbing is a reputable company that offers quality plumbing and water services for homes and businesses across Sydney.
Drain Doctor Plumbing has a team of fully qualified and skilled plumbers, for all your plumbing needs.
Drain Doctor Plumbing are available 24 hours a day, 7 days a week for all your plumbing ...read more
2nd time customer (see earlier review too). 2nd time impressed and blown away by these guys. Last time was a small job. This was a big job. And I'm thrilled with the work and thankful to have experts on the case. An old hot water system had finally died. It was in a ridiculous position in my old terrace house from a reno years ago. It would have required pulling out half the kitchen cabinets just to remove it, and then, I had to ask myself why would we put it back in such a stupid spot. So, from an initial meeting we decided on new location to put a replacement electric service in. I gave it some thought afterwards, and felt I really wanted to upgrade and put in gas instant hot water instead. The guys came back again to listen to my concerns, ideas, and came up with a great solution so I could get the gas option while working around the limitations of the property and connected services. It wasn't an easy job. Lots of tight crawlspace work under the house and inventiveread more
I called them out for a quote on a few plumbing issues. They came over basically removed everything told me what the problem and we agreed on a quoted price.After spending an hour on the job he said he needed to go get some parts and will be back later. He then rang later and said he will be back the next day. After fixing the few plumbing issues on the next day, he demanded more money than initially quoted. He said the job was bigger than expected and required additional time and tools. But he has never mentioned it before until the job was done. In the end, i was pretty much stuck with paying twice the amount of the initial quote which we agreed on.
Charbel, thank you so much for your amazing service. I was desperately needing help for my invalid uncle with his plumbing problems. I am from Western Australia and was needing help from someone reliable remotely. Charbel was extremely helpful, courteous and price competitive. My uncle is a horder and Charbel made him feel extremely comfortable and happy about someone coming into the house after 2 years of enduring excessive water bills due to leaking. I cannot speak highly enough of Charbel for all his time and efforts and kindness. FYI I did write a poor comment earlier which I definitely would like to retract. Thank you again for everything Charbel - Excellent.
Spoke with Charbel and Maz came out on short notice. Charbel was very very helpful on the phone and honest. Maz was excellent in the way he presented himself, he has a can do attitude and got the job done quick smart saving myself money by not cutting a hole in the side of the bath tub. I would recommend these guys in a second! I now know who we'll use for all our plumbing services!!!
Maz was extremely professional, on time and honest. He was actually called out to finish a blocked sewer job where the previous plumber had not only failed, but got his hose caught. All done without fuss and well worth the fee. I wouldn't hesitate to engage them again or recommend to anyone in need.