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I wanted to get a new screen for my (cracked) phone. We were told by a lady behind the counter that it would be about $150 total and would take an hour or so to fix. So we paid a $50 deposit for the screen and were told the screen would arrive the next day. The next day we went back in and they told us that there had been issues with the freight and it wouldn’t arrive until the day after. The day after we went back in and were told that the screen had arrived but some emergencies had occurred and they would not be able to fix our phone until the following week. We do not live locally, so three weeks later when we were back in Nambour we dropped off the phone to get it fixed, and were told to pick it up in the afternoon at 3pm. We spent 4 hours in nambour waiting, but when we went back to the shop at 3:30pm we were again told to come back the next day because of several “emergencies”. The day after, we went back to the shop in the late morning only to be told it stillread more
I am from Melbourne and needed some fast assistance with my iPhone malfunction, I googled the closest shop from where I was staying. Headed straight there and Luke was so amazing, he knew the problem straight away and my phone was fixed within 90 mins. He was so efficient and kind. I would highly recommend this store and Luke's great service.
Great service, helpful and knowledgeable for getting everything off of my phone after it died a horrible death by falling off of my car onto a very busy road at night. Squashed to the point of no return but brought back to life long enough to retrieve everything off it for me. Many thanks to the team.