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If I could give 0 stars I would. Absolutely disgusting customer service. First getting to our destination and then being told the taxi driver can’t accept cash, yet we didn’t have any. We were spoken down to and rudely for something we could have avoided if communication was open. He knew the eftpos machine wasn’t working. We offered to send money theread more
We used Dunsborough Taxis on Sunday of the long weekend and cannot fault the service we received. Mick the driver was polite and accomodating. As there were a group of us I did bother to book ahead of the weekend, Peter the booking officer was great in helping us with which vehicle would suit us as we needed an anchor for a baby seat. The taxi wasread more
The WORST customer service experience I’ve ever encountered. Abusive language, false information and completely unprofessional. It honestly sucks that this company is the only one that can get you around dunsborough. I’ve never been spoken to so badly and insulted so much by a company that is supposed to strive on customer service. Iread more
Worst service ever, for a whole week we were unable to get taxis from dunsbrough, each night we had to call busselton taxis in order to get home. The lady answering the phone was just rude and ignorant and had refused to send out a taxi because of traffic. A taxi was needed at 11 at night and from Dunsbrough to Margaret River, I understand that is farread more