Here at Durack Pet Motel we aim to make your pets stay with us as comfortable and enjoyable as possible, and make you the owner feel confident with your decision to trust us with your much loved pet.
With a dedicated and enthusiastic team of professional carers, who are pet lovers too and really do care about your furry friend, we will ensure that your pets stay is a memorable one for all of us.
We offer overnight, short and long term accommodation for both dogs and cats, day boarding, a convenient pickup and delivery service, hydrobathing and grooming for both cats and dogs.
Our large grassed play areas ensure your dog gets all the exercise and stimulation they need to make every day an enjoyable experience, playing with other pets or playing ball with one of the staff, its sure to be a great holiday.
For the cats our spacious suites ensure they have plenty of room to stretch out or just lay back on their comfy hammock bed and enjoy the views out across the garden.
So if you are going away, give us a call and talk to one of our friendly staff about your pets needs, or better still come down and have a look around, we would love to meet you and your ...read more
We have trusted them with our pets for years, and we have never had an issue. We would rate them 5 stars on this alone. However like any long term service provider you have built and intend to maintain a relationship of trust with, you can only really assess them when you have interacted with them when things don't go to plan. We have just had an experience that led us to decide the values of this company did not align with our own. About three weeks before a booking our dog passed away. It was sudden and unexpected. We did the right thing and called Durack Pet Motel immediately. We had paid not just a deposit but the full amount for the next stay. They offered no discussion, no thank you for letting them know, just a message that there would be zero refund. Now whilst that is their policy, for a situation of a death, and for a client they had for 10 years and through three pets, I would have thought they could do more. For example, a credit for the next pets stay,read more
Durack Pet Motel is fabulous. I have had the utmost confidence in the staff of Durack Pet Motel looking after our dog Remi over the last 5 years. Remi is always very happy when we arrive to drop him off, and he is so excited to be there that he hardly even looks back at us when the staff take him away! Now that Durack Pet Motel is on Facebook, it is reassuring to see photos that they post of our dog happily playing with the other dogs. I can assure you that letting dogs out to play each day is certainly not the norm! We are very lucky to have the Durack Pet Motel so close by. When we pick up our dog he is always super clean, healthy and happy. I have heard horror stories from people who have taken their dogs elsewhere, such as their dogs leaving dirty, with health conditions, etc... The Durack Pet Motel was recommended by our vet, and also our dog's breeder. We wouldn't take our dog anywhere else!
Leaving our two new kittens with the team at A Durack Pet Motel on very short notice was made so much easier by the care Paul and the team offered. Our two furry little guys (Morrigan and Ashlar) have been regular visitors since that first rushed visit 11 years or so ago. Wouldn't leave them anywhere else, can't recommend the facility highly enough. And can't wait to get a dog so they can spend time at 'camp' with Uncle Paul who is a born pack leader and great teacher. Thanks, team! Lori and Anthony Bowe
I have been leaving my dogs at Durack Pet Motel now for the past 10 years and cant praise them enough. My dogs came from the RSPCA, both were unsettled, one because of physical abuse and lacked trust in humans. Both were welcomed, they settled in and my problem child now loves going to Durack Pet Motel and adores the staff. They always make Max welcome and its his home away from home. The staff are always co-operative and very helpful and, as well as using the kennel service, we avail ourselves of the hydrobath. You know there is no fear of contracting any diseases from dirty baths or reused water here. The bath is always spic and span, as are the kennels, and the service is always caring. Thank you, Paul and the girls.