Eclipse Security Systems has been providing home and business owners throughout Melbourne with Security solutions since 2000. Over the years Eclipse Security Systems has led with the changes in technology, to now be considered at the forefront of Security Industry for Victoria.
Specialists in CCTV Surveillance Systems, Access Control Systems and Intrusion Alarm Systems. You can be rest assured that the products supplied and installed are of the highest quality and reliability. Our Security Installers are Licensed & Certified and Eclipse Security Systems is a Silver Members of Asial.
Eclipse Security Systems fosters a culture of safety and security in the community for both business and home owners and will provide honest and expert advice on the supply and installation of security systems to suit your needs and budget. Backed up by an in house service center and ongoing maintenance packages, 24/7 security monitoring and patrols if needed.
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Had a domestic security system that needed some attention. Emailed Eclipse and their response was fantastic from the beginning (thank you Fiona). My issue was dealt with quickly and professionally. The technician (thank you Rhys) arrived at the agreed time and was great.
The problem was diagnosed very quickly, but with some complications given it was originally an American system. This is where the tech guy went above and beyond to help and for that I am very appreciative. I would highly recommend them because of their professionalism, timeliness and going that extra mile to support aread more
Thanks for your glowing review, ?Damian!
I had 3 cameras installed by Eclipse a few years ago and all 3 cameras now show distorted images. I have repeatedly tried to contact Eclipse and get them to fix the problem but never had a response. I had a camera installed by another company and it is still a perfect image. Customer service poor from Eclipse. Would give half a star if I could.
The security system I purchased cost more than other systems, I thought pay more and you will get the best.
Deal with a local company and you will get back up service.
I have had plenty of promises about updates and fixes that are coming, but to date I still have a system that does not do what was quoted by this business. This system does not work correctly and has faults that fail to protect my home as quoted.
Fixing, replacing or a refund have been ignored, hope that I would just go away.
My opinion is, poor customer service and a product that should be with drawn.
Thank you for your feedback Phil this has been followed up and resolved. The internet is weak in your area and suggest contacting your service provider to ask if improvement are scheduled for your area. We have re-attended a number of times free of change to try and resolve the issue as best that we can and I believe that this has now been resolved to your satisfaction.
Eclipse have been a servicing our business for 17 years , initially with a security system , then later w a telephone commander system .
When we renovated & expanded they laid all the cabling for all off our computer systems .
We have always found them to fast & efficient in every way , from our first enquiry , quote & installation everything was handled professionally .
The team are always on time and I have always felt we got great value for money .
We have no hesitation in recommending them & will always deal with eclipse .
Hair body & soul
Thank you Michelle for taking the time to review us, it is much appreciated! It has been a pleasure working with you and the team at Hair, body & soul over the years and seeing your business grow and flourish into the successful business that it is today. We look forward to continuing to protect your business 24/7 with our alarm monitoring service so that you continue to have peace of mind that your business is protected when you are not there.
I have to say these guys know their product and the industry when it comes to security. My new wireless RISCO system has been installed now for 6 months, and with the iPhone app it it truely peace of mind. No question is too hard for Greg and his team and the service is outstanding.
It is great to hear that you are loving your new gadget Endajk, the NEW Risco wireless alarm system. The images sent by push notifications seem to be a real winner for clients that have upgraded from an old alarm as well as new installs as yours was, purely for the alarm verification. No more unhappy neighbours, you can control your alarm from your iphone wherever you are in the world, which would work particularly well for you as you do a lot of traveling for work. Thanks for sharing your review!