My wife kept raving about how she had her salon scissors sharpened by these people and how blown away she was with the result. She said she's never had her scissors cutting so well in all her 23 years in the business. I called to see if they would sharpen my pride and joy, my kitchen knives. The guy was friendly and promised results. I originally sent just the one knife, it honestly came back cutting better than when it was new. I have since had all my knives sharpened. The turnaround time is always quick. Give em a try, you won't be disappointed, you'll be amazed!