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So surprised to read these comments. I went in for a facial not long ago and the service was wonderful. My therapist did a great job and the girl on reception was extremely helpful with the products - my skin problems seem to be improving each day. Would highly recommend this salon! Will be back there soon!
I had an initial good experience with this salon, which offers a special facial treatment for my problem skin. However, the second time was a total disaster. During treatment, the beautician left the cubicle six times, once for 10 minutes, to tend to other customers and to make appointments for during my slot. Alas, my 75 minute facial was declared 'done' after 50 minutes. I was quickly ushered out at full price, out with face still sticky, arms covered in exfoliant. By the next morning my skin had reacted badly (took more then three weeks for my face to return to pre-treatment state). The reaction to my complaint was to offer me a discount on my next treatment. Really, who would return after such experience? I certainly never will. There are plenty, far more professional salons out there.