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Travel Agents

Escape Travel

1 Review
1300 781 682

145 Glenferrie Rd

Malvern, VIC, 3144

145 Glenferrie Rd

Malvern, VIC, 3144

Escape Travel

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ENJOYMENT
OVER 4 years AGO

After collecting a brochure , sent an email to the Consultant requesting an air package to Las Vegas for August/Sept/Oct 2015 as we have flexibility to travel. Had no reply and resent my request. Atfer some 4 days and no reply contacted the branch manager who assured me the quote would be sent asap. The consultant confused herself by offering what I /we did not want and, still not presenting any quote. Once we got it - realized she did not included single supplement neither what was included/excluded and the terms and conditions. She was only keen to sell us more servicdes and to get our full names to proceed with flight availability and bookings: this is not necessary as anybody can check it on line these days. Despited our contiknuous communication with the consultant and the branch manager + our patience.....aftter some additonal 4 days, we never got any replied. More than 10 days wasted. . A pathetic lack of manners , professionalism and ...read more

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