Eureka Street Furniture is a Qld family owned business specialising in modern & classic recycled timber furniture since 1986 and has the largest range of solid recycled timber and solid pine coffee tables, display cabinets (timber and glass display cabinets) , dining suites, entertainment units (corner TV units and lowline entertainment units), chairs (timber chairs and leather chairs), leather lounge suites , bedroom suites (including chest of draws) and wall units all great quality at an affordable price. Eureka ... Street has got all your furniture needs covered to create something special in your home. Visit us at www.eurekastreetfurniture.com.au to find your closest showroom
Will never shop here or any other Eureka furniture stores again. Customer service was non-existent. Asked to order in discontinued bedside tables. Was told will order in and that we needn't put a deposit down and they took all our details to ring. Not only did they never ring us, they never ordered in the tables or manage to keep our details safe. The crabby old woman had no customer service skills at all, no apology for any of their mistakes, not even an explanation as to were our personal details were left or to be found. Even once we managed to buy bedsides at the right price quoted to us, we asked to be contacted by the store to see if we could pick up from depot next day. They never rang us back, we contacted the warehouse, and even though the staff here were great, and was told no drama's they are ready and that we should of been contacted. After we had picked up the bedsides, received a call back from store to say we could pick up on Monday. Weread more
Another classic case of poor business from eureka. They damaged my wall when returning my lounge suit after being repaired for the SECOND time. I contacted them the next day when I noticed it. I couldn't get a response from them for over 6 weeks, in which time I did contacted them for some answers. When I finally got on to someone who could give me an update on the issue I was told that they refused to repair my wall as the wall had other marks on it and because I didn't report the incident until the next day. Even though I was able to send images of the chipped paint from the wall on the floor. I was so unhappy with this I asked for this issue to be directed to the management. Unfortunately they do not care about customer satisfaction, and after 3+ weeks now I have not heard anything.read more
This a good range of furniture at this shop and most of it is at a reasonable price. The shop is fairly crowded with all of the furniture, which makes the experience more interesting. As mentioned the range of furniture is fairly good and you can find your basic timbers through to your more elaborate pieces.
The service was generally good.