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I would not advise any of my family or friends to come to this shop. They have taken unauthorised money for so called "consultancy" fees that were never discussed or agreed upon. The staff twist and manipulate for their own gain. The sales assistant was pushy and had a high opinion of herself. Tax invoice or receipt were not issued to me. This store isread more
I shopped at this store yesterday . Never been there before - saw the SALE sign and thought I would drop in. I was greeted and asked if I was looking for something particuar.. I said I was just sticky beaking and was left alone for a while to peruse lots of wonderful racks of interesting peices. The staff member was very attentive and helped me find more peicesread more
I purchased a pair of boots for $389 from a Euro Collections store, with the expectation they would be worn for a number of seasons. When the heel fell off during the second season of wear i returned them to the store with the expectation of an exchange or some form of compensation. I was accused of wear and tear on the boots which were still in veryread more
On 12th December I purchased some summer sandals from Euro Mount Eliza. The following day the strap split in two. On the 14th December I returned the sandals which I had never worn and asked for a refund. I could not believe the attitude and rudeness from the same lady who was very a different person when making a sale 3 days earlier. She flatlyread more
I have shopped here for years now, I don't understand the bad reviews- here is my view :
When I first went in to this shop it kind of reminded me of an opp shop and I didn't really find anything - I was told by my beautifully dressed friends (early 30's) you have to get help from the ladies in there , theyread more
I had a very similar experience very recently at another of the Euro Collection stores. Very rude, disrespectful of customers and very poor business practice with regards to exchange and refunds. They need to have a good look at consumer rights and store owner responsibilities.