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I have nothing good to say about this agency. Was on a lease with them for a year. We took the moving out process very seriously and made sure the apartment looked as good as ithe was when we move in. They found some dust here and there, a scratch in the floor, and a missing piece from the dish washer. And therefore they decided to take $4500 dollars form our Bond. Our neighbor's told us they'd done this to several people in the same building. Strongly disappointed!!!
Strongly disappointed with their service.I never missed to pay the rent and because of their negligence to keep records up to date they sent me a notice of termination of tenancy that I found totally insane if not intimidating.I understand mistakes can happen but instead of apologizing they blamed it on the previous real estate agent and they told me that's their policy..(policy of not keeping records up to date and sending a termination of tenancy letter even if you pay all your things ?) After having to take off from work and head to their office personally to sort out the problem today I got an email from the staff member I believe to be the management and they didn't apologize for the inconvenience and the unpleasant experience at all.As a tenant who always pays I was expecting to receive a slightly better service but looks like these guys don't really care...