<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1210540665669351&ev=PageView&noscript=1" />

Cleaning

Fantastic Cleaners Melbourne

86 Reviews
(03) 9988 4141

Melbourne,

VIC, 3000

Fantastic Cleaners Melbourne

We love cleaning!

The home cleaners in Melbourne are at your service. We provide reliable and professional cleaning packages for all needs, as well as many additional services for your home and office. Give us a call now and learn more about our work.

Contact details

Services

  • Window Cleaning
  • Upholstery Cleaning
  • Carpet Cleaning
  • Steam Cleaning
  • Oven Cleaning

Opening Hours Detail

  • Flexible Hours by Appointment

Payment options

  • All Cards Accepted
  • Cash
  • Cheque

REVIEWS (86)

Very good
37
Good
20
Average
4
Poor
0
Very poor
25

Tell people what you think.

Help others by sharing your experience with this business.

Grazy Lu
UNDER 1 MONTH AGO

We spent $427 and them booked for end of lease cleaning last Thursday, they showed up 40 minutes late, and did a very poor job. They come telling you they have 4 people cleaning to make you feel your property will be looked after but when my partner returned 4hrs later to check the house (they said it would take 4hrs) there was only one cleaner by herself and the cleaning of the property was far far far from being finished....my partner left, returned on the saturday to realise how terrible a job theynhaf done....can't believe this kind of service is worth $427. Don't waste your money. The glass on the sliding exhaust fan was missing. They probably broke it and threw it away without telling us and they didn't even clean the fan either. Didn't clean every second drawer, didn't even bother to move the wash machine and clean underneath. The walls. Our package including walls cleaning, but there is no way they clean any of it. Lastly the carpet, didn't even get vaccuumed ...read more

Mark Wellwood
a month AGO

Do not use. Turned up 15 minutes late, did a 2 second look around and demanded more money (as if $150 per hour is not already outrageous). Stated it would take 2 hours to clean 2 x (already clean bathrooms) and onother 2 hours to clean an oven. As I said Do Not Use

Charles.Da
4 months AGO

Atrocious!!! Watch out for dodgy and unethical practices! This company does not take accountability for their poor quality contractors. They provided an estimated quote for a double story house, which they then tripled the price of when 'inspecting' and then after trying to negotiate with Fantastic Cleaners, told us the contractors were not comfortable working on a double story house. Not only having we wasted hours getting quotes, we are now in a pickle as we won't have our windows cleaned in time for an event. Fantastic Cleaners response: "Sorry for the inconvenience". Advice for Fantastic Cleaners, choose your contractors wisely as this case has ensured we will never use your company or services ever again!

FantasticCleanersM
2 months AGO

Dear Charles.Da, We apologise once again and would like to thank you for providing us with your feedback. It was never our intention to cause any hassle but only to properly organise and provide a quality service to you. We have tried to reach you and the person who organised the service to offer our assistance and provide you with suitable outcome of the unpleasant situation on the day of the service, however we were unsuccessful. If you would consider giving us a chance to redeem ourselves, we would be more than happy to discuss that with you! Please do not hesitate to contact us about this matter or with any questions you may have at any time! Kind Regards, Fantastic Cleaners Melbourne

Caitie H
5 months AGO

I could not be more disappointed or disgusted in Fantastic Cleaners after using them for an end of rental clean. I do not recommend them to anyone. The cleaners left a significant sized hole in my bathroom wall after ripping off my towel rack. This could only have been caused by them standing on it for who knows what reason. The cleaners had a 'friend' who could do a fast patch job as they wanted to avoid notifying head office. I did not trust the cleaners after this, let alone a 'friend'. No thank you. When I discussed the issue with head office I was told this was my only option. Again, no thank you. I had to take the next day off work to deal with the issue and sort out the huge hole in my bathroom wall. Not the cleaners or Fantastic Cleaners - my wasted time. $400 worth of damage was done which the cleaners or Fantastic Cleaners did not pay for. I had to then clean the bathroom again as the damage caused mess. Not the cleaners or Fantastic Cleaners - my wasted time ...read more

FantasticCleanersM
4 months AGO

Dear Caitlin, Thank you for sharing your honest feedback of our service. We regret to see how disappointed you are and would not leave the situation without reaching a positive outcome for you. Our Customer care team has been trying to reach you but to no avail. Please contact us back at your first availability so we can offer you a suitable solution. Kind Regards, Fantastic Services

FantasticCleanersM
4 months AGO

Dear Caitlin, Thank you for sharing your honest feedback of our service. We regret to see how disappointed you are and would not leave the situation without reaching a positive outcome for you. Our Customer care team has been trying to reach you but to no avail. Please contact us back at your first availability so we can offer you a suitable solution. Kind Regards, Fantastic Services

Jess881
6 months AGO

Have used many cleaning companies in Melbourne over the years, none have been this unprofessional and unreliable. Beware before booking. Booked cleaners to help me prepare for the arrival of my in laws tomorrow morning. I'm 9 months pregnant with my due date tomorrow. Only booked this morning when I realised would be impossible for me to do it. But was reassured all was confirmed, received confirmation email, so turned down the other cleaning companies that got back me with availability. Two cleaners were meant to arrive at 1.30 - when they didn't show I called customer service who kept me waiting anothe 30 mins only to tell me the cleaners had not received the notice of my booking. Am now left to clean the house on my own. Beware when using this company!

FantasticCleanersM
4 months AGO

Dear Jess881, Thank you for your feedback. It appears that we have failed to provide you with the services you needed at the most critical moment. Allow us to express our most sincere apologies. Our customer service has been trying to get in touch with you without success and an email has been sent to you. Please be informed that Fantastic Cleaners are ready to do whatever is necessary to atone for the inconveniences we have put you through. May you take the time to contact our services by giving a call (03) 9988 4141? We will make sure to rectify the most unpleasant experience. Looking forward to hearing from you. Thank you and best regards, Fantastic Cleaners Melbourne

SIMILAR IN THE AREA

  • Cleaning 0.00 km

    Jim's Cleaning

    Prahran
    No Reviews Yet
  • Cleaning 0.00 km

    Hardy cleaning services

    Prahran
    No Reviews Yet
  • Cleaning 0.05 km

    Carpet Cleaning Prahran

    Prahran
    1 Review

    Currently open

    7:00 AM - 11:00 PM

  • Cleaning 0.19 km

    Clnr Melbourne

    Windsor
    1 Review
1 2

OTHER NEARBY SERVICES

  • sponsored listing
    Adult Education 2.65 km

    The Coaching Institute

    Melbourne
    173 Reviews

    Open today

    9:00 AM - 5:00 PM

  • sponsored listing
    Dentists 1.70 km

    Purely Whitening

    South Yarra
    67 Reviews

    Currently open

    8:00 AM - 5:00 PM

  • sponsored listing
    Beauty Salons 0.79 km

    Brows and Lash Corner

    South Yarra
    53 Reviews

    Open today

    10:00 AM - 6:00 PM

  • sponsored listing
    Hairdressers 2.14 km

    Gloss Hair Dezign

    St Kilda
    45 Reviews

    Open today

    10:00 AM - 6:00 PM

1 2
BESbswy