Our experience with "Fantastic" Cleaners was terrible. To say that I was extremely disappointed with the service provided, especially for the cost doesn't even cover it. We paid for an end of lease clean- walls were left dirty and dusty, windows and mirrors were left streaky and waterstained, stove top was dirty. Their website claims that they specialise in attention to detail, but I have to say, then end result was anything but detailed. The experience made a very stressfulread more
Dear Eyucka, Thank you for providing us with your feedback regarding the service you had with us! We appreciate that you gave us the opportunity to make a follow up on the inconveniences caused during the cleaning and later on the customer service provided by the team's supervisor! Rest assured that after your discussion with our Customer Serviceread more
As a follow up, I can confirm that Fantastic Cleaners Sydney offered us a $100 goodwill payment.
I've used Fantastic cleaners 2 times - both times for oven cleaning and I can not speak for their other services. My experience with the company was good. Different cleaners came for the appointments but they both did very good job with my oven. Both times the cleaner was on time, with all the tools and products and ready for work. I was very happy with the result the first time that's why I called them again after one unsuccesful cooking experiment. From myread more
This cleaning company has to be the worst company I have dealt with cancelled twice in the one day gave me a pathetic excuse Will NOT recommend to anyone BAD BAD service
Dear Rrrr27, Thank you for providing us with your feedback! Please accept our apology for the inconveniences caused on the day which reflected on the cancellation of the appointment! We were presented with a situation where we couldn't answer to your request within the day. We are grateful for the time you have spent with one of our Customer Serviceread more
We have just had a terrible service from this company Fantastic Services/Fantastic Cleaners - such an ironic name. The kitchen & living areas have not been cleaned properly, surfaces are filthy, kitchen stovetop is dirty, splashback hasn't been cleaned. To make matters worse the customer service team insist on payment for the service, when it has not even been properly provided. The customer service person said my standards must be too high - ridiculous. I expect theread more