Fantastic Services

Before I start, the reviews IN their website are 5 years old or "no longer available." that should tell you all you need to know. Every negative review has been accurate in my experience.

$640 for a two bedroom apartment. They charged my credit card three weeks before the clean. Refused to give me a receipt or invoice and the cleaners showed up two-three hours late. They subcontract the work to ANY available cleaner in the area, no matter how poor a job they do. I didn't get a receipt until two days later and after I threatened to cancel the payment with the ...read more

Hired these guys for end of lease cleaning and they did fantastic job. The place was spotless and I got my full bond back. Very friendly and harworking cleaners and helpful customer service. I requested special attention to some areas and everything was communicated with the cleaning team and done properly.

An appalling service in every way. The service erskin was 40 minutes early without apology and then demanded payment which had already been arranged visa credit card 24 hours prior - as is the companies policy. I was forced to call head office GM to confirm I had made payment before he would commence the cleaning. I was charged $79 for the rug to be cleaned, which took the service person less than 15 minutes to complete - there were many cheaper options, but I thought I was paying for quality. Unfortunately now that the rug is dry, it is clear the service has left the rug dirtier than it was prior to "cleaning". A complaint to customer service fell on deaf ears, with the company offering a $25 voucher for me to use next time I book their service. Which, given the nature of my complaint, would clearly never take place. An unprofessional, unskilled, expensive business. Do not book this company.