I used to work as a Courier, so now in my own business I feel I can judge them quite fairly. I know it's difficult to schedule drivers and jobs to the right spot at the right time, whilst limiting the number of drivers, so everyone makes a living! We switched from one company over to Fasta Couriers as they've been around for a long time in Perth. The previous company wasn't reliable on their pickup and delivery consistancy, which is most important for us. Fasta's committment to excellent service is shown from the beginning, where a company representative visited our office (we're a small business, with no promises of volume deliveries). We were shown the rates and since early this year (2007), we've been 90% happy with their service. It's a tricky business, it won't always work out on a delivery... but with most jobs, we are confident that they will pick up and deliver, without us monitoring the job. Their drivers are friendly and clean. They have a direct "bullet" service as well.