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Tiles didn't line up, excess wastage, didn't follow requirements, installed chipped tiles, big holes left in floor tiles with a very lazy attempt to fill it with grout (5cm x 2cm). I had to redo it. Grout smeared all over my new cabinets, and not cleaned off tiles. Used and destroyed my personal tools, going through rooms they had no work in - just to find my tools. Left an apple sticker on the wall. Stained my new toilet seat. In short, you're better off doing it yourself. Even ifread more