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Tiles didn't line up, excess wastage, didn't follow requirements, installed chipped tiles, big holes left in floor tiles with a very lazy attempt to fill it with grout (5cm x 2cm). I had to redo it. Grout smeared all over my new cabinets, and not cleaned off tiles. Used and destroyed my personal tools, going through rooms they had no work in - just to find my tools. Left an apple sticker on the wall. Stained my new toilet seat. In short, you're better off doing it yourself. Even if you have never tiled before, like me. In fact, I finished the job.