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I've used FST for several years in the past and have returned to them after being overseas. David Jones is knowledgeable, fast and efficient. I've found him to give good, clear advice. Despite being busy, he has been available to meet - even if it is after hours.
The accountant - knows their stuff.
Staff, on the other hand, don't answer emails; lose emails containing requested information, and display no interest in problem-solving issues like an accountant with no appointments on the two days I'm in the state, 15 weeks in advance.