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Pet Shops

Fish & Feather

13 Reviews

243- 245 Colchester Road

Kilsyth, VIC, 3137

Fish & Feather

Contact details

REVIEWS (13)

Very good
7
Good
0
Average
0
Poor
0
Very poor
6

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Help others by sharing your experience with this business.

KiwiFella
4 months AGO

Very helpful and knowledgeable. Would recommend to family and friends.

Leesa Pulis
OVER 6 years AGO

if there product is faulty you only get 75% back not a full refund even when consumer affairs get involved

they are also not up to date on animal care and they are very expensive

**WARNING go to another pet store

TarantulaBlue
OVER 5 years AGO

You're so right. I only go if I have to. The snakes are in tiny enclosures. The Tarantulas (I breed them) are in tiny plastic containers they fit 3 plastic containers in to a 30x30x40 to save space... they give the spiders about 1.5inch of soil and since they sell only selenotypus sp2 tarantulas who spend 85% of their live underground it horrid and they very over priced.

Free2Talk
OVER 7 years AGO

Prices are over the top for almost non-existent customer service provided by rude staf. I went there recently to purchase premium cat food. ALL other pet shops offer a full refund should the cat refuse the food. When I asked if they would refund they wormed around and finally told me that I would get a store credit rather than refund. Well, the common policy of those high premium brands is a full refund - this policy is not honoured here!

We now never go there to buy anything but rather to see how many dead fish we can count.

Please do yourself a favour and do not spend your money here, shop around as suggested in below review and use the money saved to go to the movies.

Lioness22
OVER 7 years AGO

I'm a huge fan of Fish and Feather. I go there for all of my pet needs, and the staff are very helpful and friendly. They have great advice; they have saved the lives of my fish and parrot! I strongly recommend this store. The prices and range are good also.

robleighto
OVER 7 years AGO

After 2 years as a loyal customer, the customer service has declined to be almost non-existant. Any advice I have gained has not been correct. Prices are OK but am willing to pay extra for decent customer service. Won't be going back again!

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