Fixaphone is Melbourne's leading mobile phone repair centre, with over 10 years experience in mobile phone and tablet devices. We offer a comprehensive on-site repair service, with our highly skilled technicians repairing every device to Fixaphone's upmost quality standards; from the latest smart phones to older models.
We pride ourselves on superior service, with a dedicated customer care team who go that extra mile to satisfy the unique needs of each and every customer. For a professional repair with that added personal touch, visit your local Fix A Phone Elsternwick.
Friendly and fast service at an affordable price. These guy's do more than phones and repaired my car remote control in a heartbeat. My crazy VW Service centre told me $500 to replace the unit to be shipped in 2 weeks from Germany. These fella's sorted it out for a simple service charge around 10% of the replacement. Very happy. Well recommended. Cheers
I went to Fix A Phone hoping to have my iPhone 5 screen repaired on the spot. Unfortunately they were unable to get it done right away but I have to say the staff were really helpful they offered me a loan phone and called me as soon as it was fixed. They had my phone back to me later that afternoon. Thanks guys!
It is a shame that we had to go to enormous lengths to gain satisfaction. Customer service needs to improve incredibly before I would recommend this store to anyone. If you have apple product go straight to apple. Certainly not worth waiting 6.5 weeks!!!!!!' With responses from fix a phone like can't tell us why or where the phone is!!!!!? Frustrating
We apologise for the delay, we realise 5 weeks is far too long to wait for a swap unit. Unfortunately we were provided incorrect time frames from our Apple supplier and were relaying the information as a 3rd party intermediary. We do agree that it has taken them too long, so as a gesture of goodwill we would like to provide you with the handset at no charge. We would also like to let you know that we have taken measures to insure we donâ??t experience delays like this in future and apologise for your inconvenience.
I wasn't sure if my phone was unlocked so I went into fixaphone just to ask if they could tell me. They tried a few different sim cards spent quite a bit of time helping me out and then I asked what I owed them and they didn't want a cent. Great to see good customer service isn't dead!