I live in Maleny and it's only 20 minutes drive to the flex and garden it's a lovely road to get to the premises and the staff were just friendly and explain about what special of the day I am so happy to enjoy my lunch by myself it's still school holiday so it's quite busy today so make sure you booking the table
Sadly, when we went here, there was a function. Although it seemed that only one table was being used, we are not quite sure why no one else could use the restaurant. Even though we walked in to the main reception area, no one came to see if they could help us, in fact we felt as though we were being ignored.
From what we could see, the gardens weren't really that great, in fact if you go up to the hedge to look out at the view, you will discover a very overgrown area. It wasn't very pretty at all. Sure, there were parts that were pretty, but we wouldn't go out of our way again to go back.
A pre booked Christmas Lunch one would have thought at $115/head is something to look forward to.Not so.We took our overseas guests, who had flown in the morning of Dec 25th from halfway around the globe, and the children, for what we assumed to be a special occasion, to the beautiful Flaxton Gardens.
Sadly the pre-paid in full booking was totally unnecessary, as on arrival, we were ushered into a barn that was overcrowded and basic.The numerous wait staffs have often no idea what we were talking about for example when we asked for a bottle of table water after we were left waiting almost an hour to place ourread more
Here is yet another example of a gorgeous looking venue being brought down by terrible service. Staff are stressed to the point where they noticeably bring down the atmosphere of the room. You won't ever see a genuine smile from staff at this venue. Surrounds are beautiful, food is average, and service is poor!