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A job HALF DONE and blames the customer, POOR RECORD KEEPING of job! This is the third attempt to have the iPhone fixed, Queen Victoria Building ( QVB ) branch has sent it to this Alexandria repair centre twice already - delays plus the courier time between locations (you'd think with so many stores they would employ a driver - even if part time!) The phone was water damaged while on, so we were careful not to plug it into anything and brought it in to the store. It was explained what would need to be done and parts were replaced. Received the phone back, however after a couple of days, noticed that the battery often seemed to be flat or nearly flat quite quickly, so it went back - they blamed the number of Safari screens left open (even though it was in airplane mode, i.e. offline). The battery was replaced, but sure enough, SAME PROBLEM! We took a careful look at the iPhone; switched it off and kept looking at the screen (it seemed to switch off veryread more
I paid Fone King $280 to repair the cracked screen on my Samsung S4, and the repair resulted in a fault with the audio connector. Fone King had my phone for a total of 4 months. During this period, Fone King advised me on two separate occasions that the fault with the audio connector was repaired however this was not the case. Fone King failed to remediate the fault and then instructed me that a new replacement phone would be provided. Then very late into the issue, Fone King stated that they couldn't replace the phone due to the fact that it was an overseas model. Fone King's final resolution to this issue is to return my faulty phone and refund the initial cost of the repair to the cracked screen. I found this an unacceptable resolution and seek to have Fone King replace my phone with a new fully functioning one. Fone King refused to replace my phone I started proceedings with the NSW fair trade who advised me that I should collect my property from Fone King. Iread more
My iphone was water damaged and I was told it was gone with no hope of it working, so I was happy to be able to access and download the data stored in it. Upon returning to work and requesting a new phone I turned it on It has worked ever since. Probably just came down to luck, the service is great but the store is well hidden from the street.