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A couple of years back this store pretty much got knocked down and rebuilt and it's certainly made a difference. Lots more space, more fresh food, a much bigger frozen food section and yet still a mass of car parks out the front. Wider aisles and still the same friendly staff, only thing is their prices still don't always compete with the big guys - but there's a lot of good to say about this store regardless.
I had one of the best customer service experiences here. I was waiting in line for the checkout and about to be served when my son expressed that he desperately needed the toilet. The manager happened to walk past and suggest that he could use the staff toilets out the back? She informed the checkout operator to bag up all my groceries and hold the transaction so I just had to pay. She took us out the back. What a kind thing to do and I didn't even have to ask. It's the little things that bring customers back. Thank you!!