At Freedom First we provide cleaning services to both private individuals and businesses.Whether it be in your home or office freedom first provide a wide range of cleaning tasks from as simple as a maintenance clean to a detailed end of lease clean.
Scoopon had great deal but when I rang within time frame they told me they would not be honoring their scoopon deals because too many people were calling. Money taken from my credit card and when I emailed Scoopon to complain they don't answer either. Very disappointing on parts of both Scoopon and Freedom. I am determined to track them down and get my money back or my house cleaned - or half cleaned. I had relatives coming over from Europe for my wedding and thought this would be a great way to get the house perfect for them. Thanks for nothing Freedom. Will see you soon.t
Very unimpressed! Organised over a month ago for them to come and do a Scoopon clean and after getting the house all prepped they never showed up. I called them after 15mins and had to leave a message on the mobile which was never responded to.
Although after reading the reviews below I'm glad they didn't show up because we wound up getting a full refund from ScoopOn. If they had I expect we would have had the same poor service as those described below.
I realise lots of companies regret using the 'deals' websites but that doesn't mean customers should suffer, nobody forces a company to sign up to them. I hope people read these reviews and choose to go with another cleaning company.
Bought a Scoopon to check them out and booked them 3 weeks ago to come today. 15 minutes after they were actually due I received a call advising that they needed to reschedule for the afternoon and wouldnt actually commit to a time.
Two cleaners arrived at 12.00 and were gone before 12.30. The floors havent been vacuumed nor the tiled floors washed, no dusting. Sinks and vanities may have been given a quick wipe but thats being generous. In fact, its difficult to see what they would have actually done in that 25 minutes. When questioned as to the state of the floors the response was that their vacuum cleaner wasnt very good!
If thats $360 worth of value then Im in the wrong business.
They cleaned for about 40 minutes then left without letting me know. They only mopped half the dinning room and bearly vacuumed the carpet. I used a scoopon and if I would have payed full price I would be demanding a re-fund. Don't waste your time or money.
We got 25 minutes for the same result. It's hard to see what they actually did. In response to being asked why the floors were still dirty they said their vacuum cleaner wasn't very good!