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Store 2-366 Level 2 ,Westfield Burwood Shopping Ce, 100 Burwood Rd

Burwood, NSW, 2134

Fresh Nails

Contact details

(02) 9745 5464
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Very good
Very poor

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Jenny Vi
OVER 3 years AGO

Shocking! Worse nail salon I've been to. Asked to fix the crooked jagged nails before painting and they didn't think it was a problem. Kept saying it's fine. Such bad workmanship and customer service!

OVER 3 years AGO

I spent $100 on a mani pedi combo for my partner and I. My technician was rude and flat out lazy. My partners was only slightly better. Both services were so rushed and uncomfortable that I left half way through. I tried to speak to the manager but he was as sassy as the technician. Waste of time. Poor service. All up $100 for 20mins of highway robbery.

Caitlin wild N
OVER 3 years AGO

I recently had my nails done here and it was one of the worst experiences I have ever had. I had shellac on my nails but they managed to get it all over my skin when they tried to get it off they made me bleed. It took three staff memebers to try and paint my nails they look shocking. This was the first and last time I would ever visit this place.

OVER 4 years AGO

Recently had my nails done here for the first time. Shellac mani and pedi. The staffs were all lovely but I'm not super impressed with the overall result. My pedicure was done well but the manicure was rushed and staff made several mistakes applying it. There are tiny bubbles on 2 nails, staff got the polish on my skin in several places and it just doesn't look as professional as I was hoping. It looks ok at a cursory glance but on closer inspection you can see it wasn't done with care. i wasn't expecting miracles given the price point but you do expect it to look better than what you could do at home and it just doesn't. Won't be likely to return.

OVER 4 years AGO

Recently my friend and I got our nails done at fresh nails for the first time. We left the store unsatisfied with the final result. There were no english speaking workers and it was very hard to understand what they saying. Our nails were extremely thick making it impossible to remove, even by professionals. As well as all this, our nails grew out so fast meaning they didnt do a proper job and when attempting taking them off at home ourselves we both struggled because of the poor job they did. I do realise that acrylics are damaging, but my nails have never been this damaged before. My friends nails were also painted very carelessly, not even by a professional just by a worker that worked at the counter. Several spots were missed making the nails look cheap and trashy. I will never return to this store and am hoping I will able to get a refund. Im disgusted with their service and their poor job.


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